Client Relationship Manager

Nairobi CBD, Thika Branch
Posted 2 years ago

Diamond Property Merchants Ltd is a pacesetter in the Kenyan real estate; an easily recognizable and well established brand in the real estate sector in the region. We are seeking to recruit experienced and dynamic CLIENT RELATIONSHIP MANAGERS 


  • Soliciting for new clientele by targeting established corporates, groups etc.
  • Respond promptly to customer enquiries and resolve customer complaints.
  • Generate and qualify leads through cold calling.
  • Manage leads by tracking and following up on them.
  • Close sales and meet monthly sales goals in accordance with development plan.
  • Attend tradeshows and conferences.
  • Work with affiliate sales to cross-generate leads.
  • Document transactions by completing forms and record logs
  • Maintain quality service by following organization standards.
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and information about our products
  • Managing and retaining clients through delivery of excellent customer service.
  • Contributes to team effort by accomplishing related results as needed.
  • Any other duties assigned by the management dealing directly with clients either by telephone, electronically or face to face.

Job Features

Job CategorySales & Marketing
Educational requirements:Minimum education qualification Diploma in Banking, insurance, real estate or related course.
Experience requirements:At least two years’ working experience in Sales in the banking, insurance or real estate industry.
Desired Skills:Demonstrate ability to exceed target revenue goals, provide excellent customer service, build long-term relationships, and work in a team-oriented environment. Should have strong communication and negotiation skills, as well as solid presentation skills. Self-motivated and able to demonstrate initiative.
Qualifications:Computer literate Minimum age 25 years – 35 years. Must be available immediately.
Closing Date:31st june 2017

Apply Online